Frequently Asked Questions
Everything you need to know about bringing luxury home.
What is the standard delivery timeframe for furniture?
Most in-stock items are delivered within 7-14 business days. For custom upholstery or handcrafted pieces, please allow 6-8 weeks for production and white-glove delivery.
Do you offer white-glove assembly services?
Yes, we offer premium white-glove delivery for all large furniture items. This includes room-of-choice placement, full assembly, and removal of all packaging materials.
What is your return policy for home decor?
We accept returns on non-custom items within 30 days of delivery. Items must be in original condition and packaging. Please note that a restocking fee may apply to large furniture returns.
Are your wood products sustainably sourced?
At Highbury Furnishings, we prioritize sustainability. 90% of our wooden collections are crafted from FSC-certified timber or reclaimed materials to ensure environmental responsibility.
Can I request fabric swatches before purchasing?
Absolutely. You can order up to five fabric or leather swatches for free through our website to help you visualize the textures and colors in your own space.
Do you offer financing options for larger purchases?
Yes, we partner with Affirm and Klarna to provide flexible monthly payment plans, allowing you to invest in high-quality pieces over time.